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UX Research

Qualitative and quantitative research projects using customer and non-customer data to inform design decisions and gain stakeholder buy-in.

Additional Network Usability Testing

Remote unmoderated usability testing to determine the best placement and terminology for offering business owners an additional WiFi network.


In-App Search Process

Understanding user behaviors related to searching for specific information within the Convercent app.


Search: Best Practices

Researching common patterns, theories, and terms related to internet search behaviors.

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